The Real Waverly Hills Reviews

 We had a great experience with lovely staff and spirits.

 Awful experience. 0/10 they did not split groups up and it ruined the whole experience. Not only was there at least 50 people randomly walking through each floor but everyone was loud and obnoxious especially when walking past groups they see trying to catch evidence on camera & devices. Will not be back.

 The experience of seeing and walking through the magnificent building is always a grand experience. This was my third time, and my significant others first.

 The 4 of us stopped by on our way from NW Illinois to Gatlinburg TN. What an amazing site. The staff were all very welcoming & friendly. They were beyond knowledgeable & you could tell they all care about the sistaining & education of this great building. Our tour guide, Les was amazing. Clearly a man passionate about Wavertly. We truly enjoyed our experience. Thank you, The Mussmanns IL

 Everything was very nice. Thanks for nice bathrooms. Our tour guide was awesome. The entire facility we could tell has been cared for.

 We had such a wonderful time on the historical tour. It was very informative and fun. The tour guide was amazing. We will definitely be back for a nighttime tour.

 Crystil, Eleanor, Gina and Nick were part of our tours as we took a paranormal and a historical tour. Also got to meet/see Tina and Charlie the owners. Very neat and respectful sharing of the space.

 you are commercialized it so much that there is no activity. I think it was disrespectful to the one that died there. It's awful.

 Utterly amazing

 The staff was very friendly and helpful and informative.

 We had an amazing experience with the staff and the owner, Jennifer was the person that met us at the gate and from the moment of meeting her until we left, Jennifer was professional and explained everything we needed to know about the property to have a great investigation. The owner went above and beyond to take time ( that he did not have to)

 we can't wait to come back. We are hoping to get on the schedule for a private hunt for 2027.

 I had so much fun, Nicole was my tour guide and I’m so happy that she was. I was initially with another group but was placed with Nicole’s group so I could experience the body chute. & for that I’m grateful. I was 20 minutes late due to traveling from out of town and they let me in. That made my night because I was literally crying the whole way thinking it was over. Nicole explained everything to the “T” and even gave stories as well that really boosted the ex

 Waverly has an eerie feeling in general, but we were so excited to visit and see what the Mystery experience was all about. The property is beautiful with a rich history in Louisville. Security was very informative and inviting! We will be back to take a tour:)

 Loved it- Would love it if the group size was a little smaller so you felt like you had just a few extra min in each area- However totally LOVED ever part of it.

 The event was amazing like always. We got to meet the security dog who was phenomenal!

 we had a great evening except for the beginning.

 The event was great. You basically get to go through and do your own investigations with other people doing they're own stuff.

 Awful experience. 0/10 they did not split groups up and it ruined the whole experience. Not only was there at least 50 people randomly walking through each floor but everyone was loud and obnoxious especially when walking past groups they see trying to catch evidence on camera & devices. Will not be back.

 the atmosphere has been ruined

 AWESOME! no other words!

 We got locked in the building and it was before 6am when the doors were locked. The investigation was supposed to be until 6am, so we are quite confused how we would get locked in. We were running around for 15 mins trying every exit. Luckily, banging on windows and flashing our lights,we got out.We were not late to leave so really not understanding locking up prior to the when the event actually ended. We heard nobody announce closing early.

 Again, it was a fantastic time in the building. We had a very small group so it was perfect for investigating. Our two guides for the night were very helpful with directions and explanations of activity, but respectful of our time in the building as well. This has been at the top of my wish list for decades and the whole experience did not disappoint. Thank you very much for such a great time.

 Wish it had been more organized and supervised than a free for all! The serious investigators had to deal with the thrill seekers running up and down the hallways laughing and yelling loudly. Trans Allegheny had structured supervised split up groups by floor that allowed serious investigators to work without all the contamination. Waverly could learn from them.

 Loved it!! Waverly never disappoints!

 There were a lot of people which I think may have ruined any chance of an encounter or seeing something spooky.

 The event was amazing

 We thought there were too many people. We will try to book a private investigation. We tried to book one NYE but it sold out. We will try again for next year.

 A map of all the good locations would be nice or signs on the walls. It is a very big building. And we all asked each other where this place was or what spirit was in there. The halloween decorations were cheesey still set up. And we were told to go on the lefts side of the hall so we didnt get into them. The building itself was gorgeous. We did get some stuff but way too many people. And some werent even investigating. They were tb3ing loud and banging doors and loud.

 I really enjoy Waverly however I feel like the people who have been there before should be given the option of the tour on the 6 hour overnight. It ends up being redudant when you know everything already.

 It wasn’t bad but there are way too many people for one night, everytime you think you’re picking up something (voices, footsteps, etc) it just ends up being another person investigating. Everytime you try to get into a spot alone for a silent reading, 5 more people walk in or are already there. A bit disappointing when you’re there for a serious investigation! But overall I’ve never been dissatisfied with waverly itself.

 We had such a great time! Really enjoyed all of the details and storyline! The whole ambiance was spooky, leaving us with a true mystery experience! Cannot wait till they open more! We will definitely be back!

 The staff was great

 Would have liked the opportunity to transfer to tour date due to death in family, a call or email back as I requested would have been Appreciated even if the answer had been no. Very disappointing.

  The building itself and grounds are absolutely gorgeous…and hold so many emotions and energy. We loved the historical tour - the guides were fantastic and well-informed. Two suggestions: 1) smaller group sizes for a better experience - maybe let the guides each take a group instead of one massive group 2) sone different options in the gift shop - both my daughter and I wanted to buy stuff, but we don’t wear black t-shirts or sweatshirts; maybe stickers too?

 The history was great to hear. We loved hearing about the stories of the facility. Our group had in excess of 50 people and that was way too many and we suggest limiting the number.

 Brought a first time visitor with me, she wanted to see it while on vacation. She loved the history as well as the tour.

 this tour was also very crowded but being a historical tour it was good. Waverly was a beautiful place. Tina and Charlie are doing a great job.

 loved it!

 The historical tour was great. Our guide was very familiar with the complete history of this site, even sharing personal experiences. While the tour is 2 hours long, it certainly doesn't feel like it. Great place to visit, especially if the family enjoys abandoned history.

 I came here with my boyfriend as a stop along the way to Tennessee. Ever since I was a little girl, I have wanted to visit this building. I love the paranormal. I have been a ghost tour guide in my home town of Chicago, and I have traveled America visiting the most haunted places. To get the opportunity to come here was amazing and it did NOT disappoint. We took the historical 2 hour tour. Still was full of ghost stories and the guides were so knowledgeable and kind. 10/10

 I felt a smaller group would have made this a 5 simply because it was difficult to hear and for everyone to get close enough to what was being talked about at times. The guides were great! Simple directions on the website starting from the main road would be helpful, like turn into the golf course, first road on theleft. Even once we were in the correct location we didn't know because we weren't even sure the entrance was a road. We would return for one of the other events!

 This was fantastic. All members of our group loved the experience. Many are coming back for the Halloween and some want to do the overnight.

 Our tour guide, Jacob, was outstanding. He doesn't inflate or tell tales. However, his accompanying tour guide, unfortunately was very disruptive. There were several guests on this tour that would talk where we could not hear or even experience silence to hopefully come in contact with a shadow figure or some type of paranormal activity.

 This event is definitely worth it

 Wonderful experience our guide Les was great will be coming back!

 Very enjoyable.

 Did a tour with Nicole’s group. She is amazing and I had so much fun. & I got to experience waverly on the 4th floor when I volunteered to walk down the hall alone and bring shadows with me, something touched my arm. It was amazing. Thank you NICOLE

 The tour was nice, at times walking through the halls was very fast paced and I wish we could have slowed down. We stayed at the back to hopefully trigger anything to bother us/touch us, but the tour guide behind us (Lisa I think) kept talking to the girls in front of us. She kept talking during times where the other tour guide asked us to be silent. I feel we may have missed hearing sounds or disembodied voices.

 We enjoyed the tour of Waverly Hills. Our tour guide Jacob was very knowledgeable about the history and stories about Waverly Hills. I would love to come back and do an overnight investigation.

 Again, the event was fantastic. A guided tour for two hours is perfect, whether it’s your only time at Waverly Hills or a lead in to a longer investigation like we were able to do. Our tour guides were fantastic. It was well worth the price of admission.

 It was cool to see the facility at night. The emphasis on paranormal seemed a bit like a sales pitch to do overnight tours.

 tour was absolutely amazing, guide was extremely knowledgeable and fun. With that said, I don't

 Tour guide Les was great as well as the other gentleman.

 so much interesting history as well as a great tour. Highly recommend!

 It was amazing ! Can't wait to book gor an overnight in the future !

 Great tour. The stormy night made it especially spooky! Loved our tour guide - Cristal. Now we want to come back during the day for the historical tour.

 Definitely a great place and I would come back.

 Waverly Hills was amazing! We had an incredible tour. We didn't feel like anything was skipped nor was it rushed. You could tell our tour guides really enjoyed their jobs. We did get lost trying to find the entrance. The address on the actual ticket is different than the address sent in the email. I re-read it a few times and still got confused, but it is easy to do and the staff was nice about it. Build extra time to be early so its not a problem for your group!

 Wasn't able to make it because the gates was locked and we couldn't get in multiple cars rode around the neighborhood trying to figure out how to get in

 I was a guest from Australia and having watched documentaries on YouTube, I had an idea of what to expect historically and still i felt this was a really enjoyable night with things I hadn't heard or seen so it was great to be able to be inside the place in a hands on way amongst the history. The grounds and facilities were also well taken care of.

 Repeat customer. Will repeat again. That sums it up.

 Every year at Waverly is different! We never know what to expect! Definitely record as much of your investigations as you can, for some awesome EVP's. Take tons of pictures too, we have captured some wonderful photos over the years!

 Amazing. It didn’t disappoint. We will be back

 I enjoyed the tour. Nicole was a great guide. It is a five story building, so plenty of stairs. The campus is expansive. Well worth it, but be aware you'll be mostly walking in the dark for two hours. Fascinating stories of lost souls. Great opportunity to encounter paranormal activity.

 See above 😊

 My husband and I I got this as a Christmas present and it did NOT disappoint! Crystil was our tour guide and was so amazing! I love that she shared her own experiences and took her time with the whole group! We even got to meet Tina and ask her questions while we browsed the gift shop options! Thank you for making such a cool place available to the people!

 Cristal

 Every moment was fantastic It was set at a great pace and we learned so much. We can’t wait to do it again

 My girlfriend and I had a great time during our tour. Our guide, Cristal, did an amazing job, and she clearly showed her knowledge about the building and its history. We are very happy about our experience! We will recommened to our friends and family!

 Best part of our trip. Very informative and worth every penny. We highly recommend this tour.

 Was a good time

 Very unorganized and was very rushed. The haunted house was ok but the workers don’t need to get in peoples faces and scream in their ear.

 It was our first time going and we definitely did not expect all the vendors and entertainment. It was a blast! The gift shop had some great merchandise too! It was such a fun experience with my son!

 Absolutely amazing. The haunted house lasted for quite some time. Mini tour was very short. The ball was nice and there were so many wonderful people there.

 The event it as poorly implemented as the website. Do not buy tickets, they will change the dates on you and refuse to contact you regarding the issue. This is all a scam.

 I think there was missed opportunities to scare. Had plenty of space where actors could have been & they were empty..

 We liked how they had the tents set up for everyone. It was raining and cold when we went so the tents helped with that. I also like how they put so much time and effort into doing this. We will definitely be back.

 Amazing! The mini tour and scare house were perfect. The atmosphere was great as soon as we got there! The scare house is one of the coolest I've ever been through. Will definitely be back to do the full tour, and to do the R.I.P tickets again next year!!

 The beginning show was awesome! The hard work and detail throughout the place was brilliant and we loved the 3-D glasses part! We will definitely be back!

 The haunted had was fun. The first part was exciting

 My family and I had the best time! My teenagers had never been to a haunted house before so they were nervous! They had the best time though and the actors were all so amazing!!! This was my second time coming and we will keep coming as long as we can

 Was absolutely amazing! The actors actually scared me a few times!

 Waverly Hills needs a photo op spot for post haunted house. Perhaps a ring light set up with timer where the users can text themselves the photo. OR a professional photo like medieval times captured outside the gates prior to the video start where guests can purchase a printed copy.

 Okay / I'd say average. The tour was fine - the presenters were strong in their knowledge and delivery. The haunted house was fun - nothing scary though. I was really hoping that it would be more than I experienced.

 I enjoyed my experience! The actors all did a great job! My only complaint was that large chunk of the haunt that was pitch black. For some that might be totally scary but for me it felt like a quick fix for a lack of budget or ideas? Every other part was awesome though! Definitely coming back next year!

 So much fun waiting around every corner.

 I don't think the mini tour was worth 40.00 but the haunted house was worth 20.00. I wont take the tour from here on out but I will be back for the haunted house.

 I have been taking tours at Waverly for many years, and I learn something new every time I come.

 Really really fun‼️

 This was a great event! The mini tour included with the RIP ticket was very informative and interesting. I would go again for sure!

 Haunted House was fun and the tour guides for the mini tour did great.

 Spectacular! Very well done!

 Worth the wait! And the wait wasn't very long. Very nice attraction.

 Aniknato

 The haunted house was decent, Been better in the past. Too many really dark places that was just walking around in total darkness

 Fun! It was busy but managed very well. The haunted house itself wasn't as spooky, it was more of a fun spooky experience. The beginning was different with the 3D glasses. I lie that they did something different than most haunted houses to stand out. It was long for only $20 per ticket and the wait wasn't terrible but we got there very early.

 It'ok that raigh now I loved

 The haunted house didn’t have a lot of actors. There was so many places where an actor could jump out and scare us but never did.

 The haunted house was just LOUD and very rushed. The 3D part was sickening and then the bridge through the spinning tunnel was awful!. The traffic just getting into the place was crazy. We sat in line for almost 2 hours before actually getting in!

 we loved the attraction! From the projection on the building, to the props inside, and the actors. Everything about this event is amazing. The best part is the price, for being a top notch event, I am always surprised the tickets are such a low cost. Also, just the idea of being in an actual haunted place doing a haunted house is really cool. All the details matter and your props and actors nail it!. Would re commend to anyone

 Walk-through was great, as usual. Two concerns or questions. First, it would be nice to see any and all upgrades and reconditioning that has been done over the years. It would be nice to see where our money is going. Secondly, was the BBQ afterwards for thr guests? There was no advertisement of it, nor were there signs after. Smelled very good, wish we could have had some

 Scary but comfortable. Good fun!!

 Very organized!